November 30th, 2020
Respected Sir/Madam,
We wish to report Visa Agent Iqbal Palar (Trisula Mandira Pusaka, Jl Pura Demak IV No. 88 Room 306 PH: +62 821-4434-2234) for illegal and fraudulent acts as well as extortion and document tampering in regards to Indonesian and international immigration laws.
A group of 25 clients have been scammed by Iqbal resulting in the incurring of large overstay fees, which as of today add up to a total of 1Billion+ Rupiahs, 10 expired visas, 9 clients with no visas presently, and 6 illegally issued offshore visas.
Iqbal Palar operates under the following names to sponsor clients of Trisula Mandira:
Trisula Mandira Pusaka
Biru Semesta Raya
Fase Tiga Baru
Trisula Mandira had formerly employed Komang Puspadana, Putri Kusuma Wardhani and Rasyid Ridho.
Following the requirements set out by the Directorate General of Immigration, every one of his clients applied for visas before the October 5th 2020 deadline and received a telex. However, Iqbal failed to pay the required sum of 50 USD on time which rendered the telex expired and his clients without valid visas. This fact was not revealed to his clients until mid October, when it had become weeks too late.
Until his clients suddenly learned of their overstay and visa issues in mid October, Iqbal communicated that their documents were in process. Since discovering the surprise overstay penalties, the victims have consistently requested he resolve the overstay penalty and visa issues. He in turn has assured a solution would come, that it was all a misunderstanding, he would pay the overstays and get the visas processed. However as the weeks passed they became more concerned and suspicious of his motives, and trusted less of his word as fraud was evident.
As stated previously, it has also been discovered that Iqbal provided 6 “offshore visas” which are strictly granted to applicants who are outside of Indonesia. Since all of the 25 clients are currently present in Indonesia and had never left the country, Iqbal has continually broken Indonesian law by providing illegal visas beyond his clients’ knowledge, further complicating their situation.
We state all our visa and overstay issues are the direct result of Iqbal Palar’s illegal and fraudulent behaviour. Iqbal continually lied to and misled us about the status of our visas. He received payments from dozens of clients under false pretenses, which we provided on time but were then never processed, or processed late, incurring penalties. It has been confirmed by the Department of Imigrasi that as Iqbal and any of his aliases are listed as the sponsor, it is Iqbal’s full responsibility to bear overstay charges. As stated in article 63 clause (3) of Indonesian National Act No. 6 of 2011 about Immigration. However, Iqbal admitted last week he refuses to pay the overstay fines. Claiming, that he does not have the funds.
Over the last few weeks as it became more evident that A. Iqbal would not resolve the visa and overstay fine issues, B. His clients were being extorted for under the table overstay fee deals C. He continued to withhold 25+ passports, falsely claiming the passports were either in process at Immigration or in the possession of an individual named Mr. Yadi.
A few of his clients were unable to return to their home countries due to Iqbal’s withholding passports at an extended length of time. International law is clear that it is highly illegal to hold another person’s passport against the passport holder’s wishes.
Iqbal claims that if he returns our passports, he won't bear any responsibility for our overstay charges. Some over 50 million rupiahs each. Thus forcing his victims into an ultimatum; with a choice between him withholding our passports or extorting us for overstay fees. As illustrated in the incident below:
On Friday, November 27th, Iqbal offered that clients who requested their passports meet him, then Mr. Yadi and an Immigration Officer in Jimbaran Immigration Office at 2pm claiming he would finally return our passports. After waiting around on the ground floor for almost an hour and being told the passports were upstairs in Immigration, Mr. Yadi appeared with a number of red folders. We were told to follow Mr. Yadi and Iqbal out of Immigration to a stall next door. There they called out our names one by one and asked us if we wanted our passports returned, stating if we took back our passports the overstay was now our problem. He had not paid a single overstay. There are some individuals who still do not have their passport despite requesting its return.
This is obviously highly irregular and we have to assume our passports had never been legally submitted to The Directorate General of Immigration to process the applications or extensions.
In conclusion, Iqbal Palar has committed a number of illegal and fraudulent acts:
Withholding passports
Providing illegal offshore visas
Operating under false pretenses
Extortion
all the time increasing overstay charges and risking deportation in a pandemic.
IV. We request Iqbal Palar to be investigated and arrested for these illegal and fraudulent acts so we may prosecute him for the return of any overstay fines we may have to pay, as well as use this in evidence to discuss our individual situations with The Directorate General of Immigration.
https://docs.google.com/document/d/1f0HxkzaKeHcrDLcZ0qHq35Bz5aR8lWJ94B6qyNI--5U/edit
